Terms & Conditions

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with https://flourishinglife.com and https://flourishingadvantage.com websites (the “Service”) operated by Flourishing Advantage, Ltd. (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.

Accounts and membership

If you create an account in the Mobile Application, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

User content

We do not own any data, information or material (collectively, "Content") that you submit in the Mobile Application in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may, but have no obligation to, monitor and review the Content in the Mobile Application submitted or created using our Services by you. You grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Services to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable. Unless specifically permitted by you, your use of the Mobile Application and Services does not grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose.

Billing and payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Where Services are offered on a free trial basis, payment may be required after the free trial period ends, and not when you enter your billing details (which may be required prior to the commencement of the free trial period). If auto-renewal is enabled for the Services you have subscribed for, you will be charged automatically in accordance with the term you selected. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and the Mobile Application and Services are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Accuracy of information

Occasionally there may be information in the Mobile Application that contains typographical errors, inaccuracies or omissions that may relate to availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Mobile Application or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Mobile Application including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Mobile Application should be taken to indicate that all information in the Mobile Application or Services has been modified or updated.

Third-party services

If you decide to enable, access, or use third-party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services. We do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against Flourishing Advantage with respect to such other services. Flourishing Advantage is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you expressly permit Flourishing Advantage to disclose your data as necessary to facilitate the use or enablement of such other service.

Backups

We perform regular backups of the Content, however, these backups are for our own administrative purposes only and are in no way guaranteed. You are responsible for maintaining your own backups of your data. We do not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly. We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty.

Advertisements

During your use of the Mobile Application and Services, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Mobile Application and Services. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.

Links to other resources

The Service may contain links to third-party websites or services that are not owned or controlled by Flourishing Advantage.

Flourishing Advantage has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Flourishing Advantage shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Mobile Application and Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Mobile Application and Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Mobile Application and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Mobile Application and Services for violating any of the prohibited uses.

Intellectual property rights

"Intellectual Property Rights" means all present and future rights conferred by statute, common law, or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill, and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by Flourishing Advantage or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Flourishing Advantage. All trademarks, service marks, graphics and logos used in connection with the Mobile Application and Services are trademarks or registered trademarks of Flourishing Advantage or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Mobile Application and Services may be the trademarks of other third parties. Your use of the Mobile Application and Services grants you no right or license to reproduce or otherwise use any of Flourishing Advantage or third-party trademarks.

Disclaimer of warranty

You agree that such Service is provided on an "as is" and "as available" basis and that your use of the Mobile Application and Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service unless stated otherwise. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will Flourishing Advantage, its affiliates, directors, officers, employees, agents, suppliers, or licensors be liable to any person for any indirect, incidental, special, punitive, cover, or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Flourishing Advantage and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Flourishing Advantage for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Indemnification

You agree to indemnify and hold Flourishing Advantage and its affiliates, directors, officers, employees, agents, suppliers, and licensors harmless from and against any liabilities, losses, damages, or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Mobile Application and Services or any willful misconduct on your part.

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Alberta, Canada without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Canada. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Alberta, Canada, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Changes and amendments

We reserve the right to modify this Agreement or its terms relating to the Mobile Application and Services at any time, effective upon posting of an updated version of this Agreement in the Mobile Application. When we do, we will post a notification in the Mobile Application. Continued use of the Mobile Application and Services after any such changes shall constitute your consent to such changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Mobile Application and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Mobile Application and Services.

Privacy Policy

Flourishing Advantage Ltd. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or interact with

The Flourishing Advantage website (the “Site”).

1. Information We Collect

We may collect the following types of personal information:

Contact Information: such as your name, email address, phone number, and organizational affiliation, when you sign up for updates or contact us.Assessment Data: if you participate in our tools (e.g., the Flourishing Life Questionnaire - FLQ-A), we collect your responses to provide insights and recommendations.Usage Information: such as IP address, browser type, device information, and pages visited, using cookies and analytics tools.Feedback & Communications: including responses from pilot projects, feedback sessions, and surveys.

2. How We Use Your Information

Your data helps us:

Provide, personalize, and improve our services and tools (like the FLQ-A).Communicate with you about program updates, pilot initiatives, and organizational opportunities.Analyze trends to improve user experience and the effectiveness of our content.Conduct research and develop new resources aligned with The Flourishing Advantage framework.


3. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

Trusted Service Providers who help operate our Site and services (e.g., hosting, analytics) under strict confidentiality agreements.Research or Development Partners in anonymized and aggregated form, to improve well-being and performance practices. Legal Obligations if required by law or to protect our legal rights.


4. Data Security


We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.


5. Your Rights


Depending on your jurisdiction, you may have the right to:

Access, update, or delete your personal information. Withdraw consent for specific uses. Request data portability or restrict processing.

To exercise these rights, please contact us at: [email protected]


6. Cookies and Tracking


We use cookies and similar technologies to enhance user experience and gather insights on website usage. You can adjust your browser settings to decline cookies.


7. Third-Party Links


Our Site may include links to external websites. We are not responsible for the privacy practices of such third parties.


8. Changes to This Policy


We may update this Privacy Policy periodically. We encourage you to review it regularly to stay informed.

Contacting us

If you have any questions about these Terms, please contact us.

This document was last updated on July 16, 2021

Flourishing Life Security Description

Software Application V1.5

Operated with Care

Flourishing Life maintains a strong security culture by ensuring all employees have the training, tools, and knowledge to work securely.

Engineered for Security

Flourishing Life is hosted on AWS - an industry-leading cloud infrastructure leveraging years of safety enhancements to ensure maximum performance, resilience, and speed of deployment. Our platform includes MFA capabilities and anonymity settings that can be applied to suit your privacy and security needs.

All user related private information such as names and email addresses as well as questionnaire responses are stored in a MySQL database hosted in Amazon’s RDS service. The database data is encrypted at rest. Users have the option of remaining anonymous which means that private information will not be returned to the frontend app for any users in

the instance role hierarchy.

Global data and security compliance

Flourishing Life maintains GDPR compliance in order to address standards for all personal data, which is defined as any data that can be used to directly or indirectly identify a living person. Our user registration, identity and authentication is handled by Amazon’s Cognito. Cognito is HIPAA eligible and PCI DSS, SOC, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, and ISO 9001 compliant.

To request the full Flourishing Life Security Description, please send an email

Stay Connected. Keep Growing.

Flourishing is a journey—and we’re here to walk it with you.

Join our newsletter for the latest insights, tools, and stories to help you, your team, and your organization thrive. You'll also get access to new blog posts exploring emotional health, leadership, personal growth, and purpose-driven culture.

Organizations guide: twelve strengths-based growth opportunities for managers at every stage

12 Growth Opportunities for Managers at Every Stage

September 24, 2026
In short

A strengths-based guide for new and seasoned leaders: twelve areas where managers grow, reframed as opportunities rather than gaps. Your strengths are already here. Growth never stops.

AuthorDr. Wayne Hammond, PhD
Research baseCCL · Bill Gentry, PhD
Reading time9 minutes

Leadership growth is not something that happens once, at the beginning of a career, and then concludes. It is a continuous, evolving practice. The most effective leaders, whether newly appointed or decades into their journey, share one defining orientation: they remain committed to growing themselves, and to growing the people around them.

Research from the Center for Creative Leadership studied nearly 300 first-level managers and identified 12 areas where leaders most often invest their growth energy. These areas are equally meaningful for seasoned leaders seeking to deepen their practice, expand their impact, or lead with greater intentionality at a new stage.

Rather than viewing these 12 areas as gaps to be closed, Dr. Wayne Hammond's strengths-based framework invites leaders at every stage to see them as growth opportunities: invitations to name, build on, and apply the considerable strengths they already bring to their role.

"Growth is not a destination for early-career leaders. It is the daily practice of every leader who is truly committed to developing people, including themselves."

— Dr. Wayne Hammond, Flourishing Advantage

The twelve growth opportunities

01
Evolving relationships as your role changes
Whether you are stepping into leadership for the first time or navigating a new team, organization, or expanded scope, the way you relate to those around you is always worth revisiting. Leadership invites you to channel your relational strengths differently, shifting from peer to developer, from colleague to coach. The most effective leaders build influence through genuine connection, credibility, and shared purpose rather than authority alone.
02
Reimagining how you create impact
Every stage of leadership calls for a re-examination of where your energy creates the most value. Earlier in your career, impact came from personal expertise and execution. As your scope grows, so does the opportunity to multiply your impact through others. Seasoned leaders who continue to grow ask: am I investing my energy where it matters most, and developing others' capacity as intentionally as my own?
03
Unlocking your team's collective strengths
Great leaders do not simply build strong teams. They build teams that know and use each other's strengths. Whether you are leading a team for the first time or the tenth, there is always more depth to discover. Strengths-based leaders invest in understanding what each person brings, create challenges that stretch those strengths, and build the chemistry that makes a group more than the sum of its parts.
04
Building and deepening organizational savvy
Organizational awareness is not a destination. It is a practice that deepens with every new context, team, and challenge. For newer leaders, it means learning to read culture and navigate dynamics with growing confidence. For seasoned leaders, it means using hard-won insight to create pathways for their teams, advocate strategically for their people, and shape the culture in which they all operate.
05
Inspiring meaning and motivation
Purpose is one of the most powerful drivers of sustained performance, and the leader's ability to help people connect their daily work to something meaningful never becomes less important. Whether you are helping someone find their footing in a new role or reigniting engagement in a long-tenured colleague, articulating vision and reflecting individual contribution back to people is a strength worth developing at every stage.
06
Setting clear expectations and nurturing growth
Clarity and accountability are among the most significant gifts a leader can give their team. For newer leaders, this means developing the confidence to have direct, honest conversations. For experienced leaders, it may mean examining whether their feedback is genuinely strengths-informed and consistently applied. Holding people to high expectations while naming what they already do well is the hallmark of a leader who develops people, not just performance.
07
Becoming a strengths-spotter and developer
The ability to identify and name what is strong in another person, specifically and genuinely, is one of the highest-leverage skills in leadership, and one that can always be sharpened. Am I seeing the full range of strengths in each person I lead? Am I naming them with enough specificity to be useful? Am I creating the conditions in which people can grow those strengths?
08
Communicating across the whole organization
Leadership communication is never fully mastered. It is continually refined. As your scope expands, so does the complexity of the audiences you need to reach. The leaders who communicate most effectively across an organization do so from a place of values alignment and relational authenticity, the same qualities that work one-on-one, extended with greater intentionality and range as your influence grows.
09
Trusting others and multiplying your impact
The willingness to trust others with meaningful work is one of the most powerful, and consistently challenging, dimensions of leadership. For newer leaders, it means letting go of the comfort of personal execution; for experienced leaders, examining whether years of competence have quietly become a barrier to developing others. True delegation is not abdication. It is an act of belief in people's capacity.
10
Turning tension into connection
Conflict is not a leadership problem to be solved. It is a leadership moment to be navigated. How you respond when tension arises reveals your leadership more clearly than almost anything else. The growth opportunity is the same at every stage: approach conflict with genuine curiosity, hold space for multiple perspectives without rushing to resolution, and move conversations from positions to understanding.
11
Leading across differences with curiosity and respect
The richness of a diverse team is only fully realized when leaders are genuinely interested in how each person thinks, contributes, and experiences their work. Whether you are expanding your cultural competence, adapting your communication style, or examining your own assumptions, this is a commitment to continuous learning, and a high-performance strategy. Teams whose diverse strengths are genuinely included consistently outperform those that are not.
12
Holding complexity with confidence
The complexity of leadership does not diminish with experience. It tends to grow. The capacity to hold competing demands without collapsing into reactive decision-making is one of the most critical strengths in any organizational context. Strengths-based leaders treat that complexity not as a sign something is wrong, but as an invitation to draw on their values, relational grounding, and hard-won experience.

A note for leaders at every stage

Dr. Wayne Hammond's strengths-based resilience work reminds us that the language we use to describe people, and ourselves, shapes what becomes possible. When we move from "what's wrong" to "what's strong," we open pathways that deficit-focused thinking closes off. This is as true for a leader with twenty years of experience as it is for someone who stepped into their first management role last month.

Growth at every leadership stage requires honesty, curiosity, and the humility to recognize that the most powerful development is always ahead of us, not behind. The leader who says "I have already learned this" closes the door on the depth that lived experience, reflective practice, and a genuine coaching orientation can still unlock.

Remember

These 12 growth areas are not a list of shortcomings. They are a map of possibility: for the leader who is just beginning, and for the leader who has been at this for decades. The strongest leaders are not those who have arrived; they are those who keep growing.

Be patient with yourself and generous with others. Seek out mentors, peer coaches, and development communities that believe in your capacity to keep growing. The best leaders are not those who never struggle. They are those who use every challenge as an opportunity to strengthen themselves and the people around them.

A note for HR and Learning & Development leaders

Leaders at every career stage benefit from development environments that name and build on their strengths rather than cataloguing their gaps. This is especially important when designing programs for experienced managers, who may arrive skeptical of development initiatives that feel remedial, repetitive, or disconnected from the real complexity of their work.

Strengths-based leadership development means creating conditions where leaders, whether newly appointed or long-tenured, can see themselves clearly as capable, still-growing practitioners. That includes peer learning communities that treat experience as an asset and a catalyst for deeper reflection, coaching conversations grounded in genuine curiosity about what is already working, and development frameworks that honor the strengths leaders carry while creating space for meaningful growth.

When organizations invest in leaders this way, across career stages and not just at transition points, they build something more durable than better performance.

The organizational opportunity

When we invest in leaders at every stage through a strengths-based lens, honoring experience while expanding capacity, we don't just develop better managers. We build a culture where growth is expected, modeled, and celebrated at every level of the organization.

Source. Original research by Bill Gentry, PhD, of the Center for Creative Leadership (CCL), based on a study of nearly 300 first-level managers (see CCL, 12 Common Challenges of New Managers). Reframed through a strengths-based lens informed by Dr. Wayne Hammond's Pathways to Resilience framework. Published by Flourishing Advantage as part of the Thriving Leadership Development resource library.

More for workplaces and leaders: browse Organizations, or start from the library.

GuideFree to readManagers
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